Online Courses
Online training programmes targeted at developing a range of Power Skills to increase each individual's future employability.
Effective communication
Through this course, learners will gain insights into the various aspects and techniques of effective communication, as well as learn how to apply feedback constructively to improve interpersonal interactions and achieve better outcomes.
Duration: 20 hours (approximately)
Study Format: online courses and live lessons
Business and customer awareness
This course will introduce learners to some of the key aspects of working life, eg what it means to be an employee. It is introduced in direct response to Confederation of British Industry (CBI) concerns about the lack of awareness in new recruits (at all levels) of how businesses and organisations work, customers’ needs and the world of work.
Duration: 20 hours (approximately)
Study Format: online courses and live lessons
Understanding Motivation
In this course learners will be introduced to an exploration of motivation in a work context. It will cover what motivates or demotivates people and the impact this can have and how motivation can be influenced by colleagues, home life, career prospects and expectations.
Duration: 20 hours (approximately)
Study Format: online courses and live lessons
Problem solving at work
This course will introduce learners to problem solving in a work context, recognising and moving current understanding of problem solving in a home, education or social situation into a work environment.
It covers the different types of problem learners might encounter in the place of work, applying problem-solving techniques and identifying solutions.
Duration: 20 hours (approximately)
Study Format: online courses and live lessons
Working in a team
Learners will be introduced to some of the basic skills needed to work in a team in a work context. The course will cover how teams work, recognising own strengths in contributing to a team and the contributions of others and understanding team goals.
Duration: 20 hours (approximately)
Study Format: online courses and live lessons
Presenting information
This course introduces different types of information used at work and covers topics such as presenting information in different formats depending on purpose and audience, data presentation and use of ICT within the context of presenting work-based information.
Duration: 20 hours (approximately)
Study Format: online courses and live lessons
Setting yourself targets
This course introduces learners to informal and formal target setting in the workplace. It will cover why and how targets are set as part of formal appraisal systems and how and why they might want to set personal targets.
Duration: 20 hours (approximately)
Study Format: online courses and live lessons
Handling information at work
This course will introduce learners to the type of information they might need to handle at work, covering issues of data protection, security, and confidentiality relating to verbal, written and ICT-based information.
Duration: 20 hours (approximately)
Study Format: online courses and live lessons
Coping with change
This course will support learners to identify why things can change at work and the different types of change. It will cover their own reactions to change and the reaction of others, mechanisms for coping with change and how to help themselves and others in times of change.
Duration: 20 hours (approximately)
Study Format: online courses and live lessons
Job and training search skills
This course introduces learners to the necessary knowledge and skills to carry out searches for jobs. It will cover identifying the best places to look for suitable job opportunities, using job-searching resources and knowing who can support them to look for work.
Duration: 20 hours (approximately)
Study Format: online courses and live lessons
Job application skills
This course introduces learners to the sort of information needed for a job application, how to complete a straightforward job application form and write a covering letter. The course content includes understanding the type of information usually requested in job application forms, presenting information appropriately for the audience and purpose, and basic guidelines for completing forms and formal letter writing.
Duration: 20 hours (approximately)
Study Format: online courses and live lessons
Interview skills
This course introduces learners to the preparation needed for job interviews and being interviewed. The course content will include finding out more about the recruiting organisation and the role, identifying and preparing for potential interview questions, appropriate dress and language for interviews, speaking and listening skills and getting feedback.
Duration: 20 hours (approximately)
Study Format: online courses and live lessons
